Global business’ relationship with A.I. is dynamic and evolving, requiring strategic planning, investment and continuous learning to leverage A.I. effectively while addressing associated challenges.
When it comes to A.I. adoption, there is an art and science to embracing innovation and mitigating risk.
AI has evolved at an exponential pace, but as people, we function linearly so it can be difficult to fathom this growth rate or the potential impact.
In addition, because A.I.’s capabilities and applications are developing so rapidly, there is a greater risk of falling behind.
Innovation can come from anywhere.
No one has a corner on good ideas, so it’s up to organizations to take initiative, experiment and create a solution that pushes them forward.
Chatbot:
- Computer program designed to simulate conversation with human users, typically through text or speech interfaces
- Used for various purposes, including customer service, information retrieval, task automation, entertainment and more
- Utilises natural language processing (NLP) and artificial intelligence (A.I.) techniques to understand and respond to user inquiries or commands
- Are often simple rule-based systems that follow predefined scripts, and typically have limited responses and topic areas they can cover
GenAI Assistant:
- Represents the evolution of A.I.-powered chatbots, aiming to mimic human-like intelligence and understanding while leveraging cutting-edge technologies to offer more sophisticated and tailored support to users
- Utilises advanced technologies such as artificial intelligence (A.I.), natural language processing (NLP) and machine learning to provide intelligent and personalised assistance across various tasks and domains
- Designed to be more versatile, capable and adaptable compared to traditional A.I. assistants
- Understands context and learns from interaction to proactively assist users in a wide range of activities
